Challenge

Ahold Delhaize was in the midst of modernizing its global SAP landscape but ran into growing technical complexity, delays, and error-prone processes. Previous collaborations had not delivered the desired results. SPECTR was brought in to perform a focused intervention — to accelerate, stabilize, and simplify the transformation.

Approach

Working closely with the Global Support Organization, we first brought structure and clarity to the situation. We migrated key SAP components to the cloud, implemented CI/CD pipelines, and automated error handling and incident reporting. By reusing existing APIs and enforcing standardization, the integration landscape became both faster and more stable. Advanced techniques such as autoscaling, canary releases, and automated testing enabled zero-downtime deployments and reduced operational pressure.

Result

The impact of the intervention was felt across the organization. Processes that previously took weeks were reduced to just days. Incidents dropped sharply, provisioning errors were virtually eliminated, and average resolution times were significantly shortened. At the same time, platform reliability improved, costs were reduced, and teams regained trust and control over their IT landscape. What had been a reactive environment became one focused on innovation.

Lessons Learned

• Standardization and reusable components accelerate delivery and improve quality
• Automation is essential for achieving stability and scalability
• Clear responsibilities and self-service models create both control and collaboration

SPECTR – We get IT done!